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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up window will show up. It comprises comprehensive info about all the operations that you can perform on the page in question. Each pop-up menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich collection of educational video clips explaining how to use our Control Panel. They're intended for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you need, have a peek at our extensive FAQ database, which includes questions asked by actual clients and provides real solutions. We frequently update our FAQ section with new articles so as to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ database either, you can contact our fantastic team of customer service technicians available 24/7 and eager to assist you with any query. Each trouble ticket you submit will be answered within sixty minutes (the average response time being about twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 142861

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com